Privacy Policy

Controller

HILLS LAB d.o.o., Split, Croatia, VAT ID: 48104693060 is responsible for personal data processed through this website and direct business communication.

For privacy questions or requests, contact [email protected].

What we process

• Emails you send to us, including your address, message content, attachments, and related metadata.
• Basic technical request data processed by hosting, DNS, security, and email providers, such as IP address, user agent, requested URL, timestamp, and delivery logs.
• Business records needed to discuss, provide, invoice, or document a service relationship.

What we do not do

• We do not run a public account system on this website.
• We do not use a contact form on this website.
• We do not run a newsletter signup on this website.
• We do not set analytics or advertising cookies from this website.
• We do not sell personal data.

Why we process it

• To answer inquiries and continue business communication.
• To operate, secure, debug, and improve the website and related infrastructure.
• To prepare, perform, and document client work.
• To meet accounting, tax, legal, and contractual obligations.

Sharing and retention

We use infrastructure and communication providers for hosting, DNS/security, email, source control, and business operations. They process data only as needed to provide those services.

Emails and business records are kept as long as needed for the relationship, legitimate business context, or legal obligations. Technical logs are kept for operational and security needs unless a longer period is required for investigation or legal reasons.

Your rights

If GDPR applies, you may have rights to access, correct, delete, restrict, object to, or export your personal data. Contact [email protected] and we will handle the request in line with applicable law.